Questions, answered.
Everything you need to know before your demo.
No. PlumbPilots holds natural, professional conversations using your business name and caller ID. Real emergencies are escalated to you instantly, with the details already captured.
Never. You keep your number and caller ID. You forward calls to PlumbPilots (or route after-hours/overflow), and customers see your brand the whole time.
Most shops are live within a day. We connect your number, load your services and pricing, and you start capturing calls — no new hardware.
Every message is triaged. A burst pipe or sewage backup is flagged as an emergency, you or the on-call tech get an instant alert, and the customer is told help is on the way.
Yes. PlumbPilots books straight onto your calendar, and the Growth plan syncs with Housecall Pro, Jobber, and ServiceTitan.
No long-term contracts. Plans are month-to-month and start with a 14-day free pilot. Most shops recover more than the cost in the first week.
Home-service shops typically lose $25K–$60K a year to missed calls. In the demo we estimate your specific number from your call volume and average job value.
Yes. Data is isolated per business, encrypted in transit, and never sold. You own your customer records and can export them anytime.